Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING OR USING THE WEBSITE. BY ACCESSING OR USING THE WEBSITE, YOU CONFIRM THAT YOU ARE AT LEAST 18 YEARS OF AGE AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU ARE ADVISED TO DISCONTINUE USING THIS WEBSITE WITH IMMEDIATE EFFECT.

11 Plus Exam Papers specialises in providing tests and study materials for 7+ to 11+ students. In order to successfully use the website to purchase any of these, you must be at least 18 years of age and must accurately complete and submit all registration details. To proceed with the registration process as a parent, you will be asked to submit your personal details including your full name, phone number and email id, and then will be provided a user ID and password for the student and parent also, which must always be kept confidential.

Please note that in addition to the user name and password, the following personal details of your child will be collected: first name, last name, date of birth, class/year information and the school they are currently studying.

You must not use any other person's account to access the website. You must not allow any other person to use your account to access the website. You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorised use, or suspected unauthorised use of your account or any other breach of security. 11 Plus Exam Papers cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

All content, tests and study materials available on this website are individually priced in GBP and are inclusive of any VAT payable, unless otherwise stated. We accept online non-refundable payment for all confirmed orders via card transaction. Such payment is inclusive of shipping charges, as and where applicable. We do not store any payment details including your credit or debit card details. All successful transactions shall be followed up by an online receipt via email to the email address provided by you during registration. In case you have any question about the pricing or method of payment, feel free to reach out to our customer support before making the payment. We accept no liability for any error in any third party payment gateway. In case there is any revision of our fees and service charges, you shall be notified in due time.

All course related enquiries should be referred to 11 Plus Exam Papers Administration between 09.30 and 17.00 hours on Monday to Friday at Suite 12 Neal's Corner, 2 Bath Road, Hounslow, Middlesex - TW3 3HJ. In the event of any query, please call 020 3004 9007 or send an email to: info@11plusexampapers.co.uk

All contents provided in and through the books, tests and study materials made available in this website are for general learning and guidance only, and DOES NOT guarantee passing of any examination. All users must exercise a high level of care and caution while accessing any information displayed on this website. Nothing contained in these Terms and Conditions or on the website may be considered as a recommendation, endorsement, warranty or guarantee with respect to the validity, accuracy, availability, completeness, safety, quality or legality of any product, service, opinion, advice, recommendation or information made available on the website and all liability of 11 Plus Exam Papers howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law. 11 Plus Exam Papers reserves the right, in its sole discretion, to change, make improvements, modify, or discontinue any aspect or feature of these content, tests and study materials in whole or in part, with or without notice.

In order to maximise your user experience in using the Website, and avoid, eliminate or minimise disruptive activities, we ask you to maintain the following:

• ensure that the information furnished by you during placing an order is accurate, true, current and complete, and maintain and update such information from time to time;

• do not use the website in any way or take any action that may undermine, disrupt, damage or manipulate the working functionality, performance, availability or accessibility of the website;

• do not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify or create derivative works of the website, or any updates or any part thereof;

• do not upload, distribute or otherwise publish through the website any content that is libellous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal or otherwise objectionable, or violate the rights of any party or that would otherwise give rise to liability or violate any law;

• do not use the website in any manner that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

• do not impersonate any person or entity, misrepresent any affiliation with another person, entity, or association, use false IP addresses or headers, or otherwise conceal your identity for any purpose;

• do not violate, plagiarise, or infringe on the rights of third parties, including without limitation copyright, trademark, trade secret, privacy, publicity or other proprietary rights;

• do not use data collected from the website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).

We may provide external links and advertisements submitted by or directed towards third party websites, mobile services and websites. Unless expressly stated otherwise, such advertisements do not signify that 11 Plus Exam Papers endorses and/or is associated with such third party websites and services in any manner including, but not limited to, the content, accuracy, quality, nature, appropriateness, decency, functionality, performance, reliability, completeness, timeliness, validity, safety, legality or any other aspect thereof. We accept no responsibility for third party advertisements contained within the Website. If you agree to purchase goods and/or services from any third party who advertises on this website, you do so at your own risk and these Terms and Conditions remains no longer applicable.

11 Plus Exam Papers reserves the right to suspend or cease providing any services relating to the website, with or without notice, and shall have no liability or responsibility to you in any manner whatsoever if it chooses to do so.

By using the 11 Plus Exam Papers Website, you hereby acknowledge and agree that such usage is at your sole risk and responsibility. To the maximum extent permitted by applicable law, this website is provided on an “as is” and “as available” basis without warranties of any kind, either expressed or implied, including, but not limited to, all warranties of merchantability, fitness for a particular purpose, title or non-infringement. 11 Plus Exam Papers does not warrant that the services offered on the website will be technically accurate or meet your specific requirements, that the website will be uninterrupted or error-free, that the website will be free from viruses or similar harmful matter, or that any defects in the website will be immediately corrected. No oral or written communication offered by 11 Plus Exam Papers will create any warranty for this purpose.

Under no circumstances will 11 Plus Exam Papers or any of its directors, shareholders, employees, sub-contractors and agents be liable for any incidental, consequential, or indirect damages including, but not limited to, business interruption, damages for loss of profit, loss of data, loss of goodwill and the like arising out of the use or inability of use of the service/information provided on or downloaded from the website, or any delay in the processing of such information or services. For removal of doubt, this includes situations where there is any failure or delay in performance of any of the obligations under these Terms and Conditions that is caused by events outside our reasonable control (force majeure events). Notwithstanding the above, nothing under these Terms and Conditions will limit or exclude any liabilities that may not be excluded under applicable law.

You agree to identify, defend and hold harmless 11 Plus Exam Papers, its officers, directors, employees, agents, licensors, consultants, representatives and agents from and against all losses, damages, suits, judgements, costs and expenses (including litigation costs and reasonable attorneys' fees) arising out of or in connection with (a) your use of or inability to use the website (b) your violation of any provision of these Terms or your violation of any rights of a third party, or (c) your violation of any applicable laws, rules or regulations. 11 Plus Exam Papers reserves the right, at its own cost, to assume the exclusive defence and control of any matter otherwise subject to identification by you, in which event you will offer complete cooperation with 11 Plus Exam Papers in asserting any available defences.

All information and contents displayed on the website including text, graphics, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces, source and object code, format, queries, algorithms and other content is owned and/or licensed by 11 Plus Exam Papers and are protected by international laws on patents, copyrights, trade secrets, trade names, trademarks (whether registered or unregistered), domain names and other applicable rights. By agreeing to these Terms and Conditions you understand and agree to not modify, copy, reproduce, republish, upload, post, transmit, or distribute, in any manner, any material on or from the website, including text, graphics, logos and designs for any purpose whatsoever or allow any third party to do so.

All communication between you and 11 Plus Exam Papers is made via electronic means. For contractual purposes, you (a) consent to receive communications from 11 Plus Exam Papers in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that 11 Plus Exam Papers provides to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing. With your informed consent (opt-in), such electronic communication may also include periodic emails and/or other messages for our internal marketing and promotional purposes. We take all reasonable measures to ensure that our marketing communications are compliant with the applicable laws including GDPR.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. All disputes between the parties as to the validity, execution, performance, interpretation or termination of this Agreement will be submitted to the exclusive jurisdiction of English Courts. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, such invalidity will not affect the enforceability of any other part or provision of this Agreement.

We reserve the right, at our sole discretion, to modify these Terms and Conditions at any time, and such modifications shall be effective immediately upon posting of the same on the Website. You agree to review this document periodically to be aware of such modifications and your continued access or use of the Website shall be deemed as a conclusive acceptance of such modified Terms and Conditions.

If you have any further questions, comments or requests regarding these Terms and Conditions, please email us at info@11pluexampapers.co.uk

Discount Coupon codes can be added in ‘shopping cart’ or at the ‘Checkout’ page in the ‘Do you have a Discount Coupon code?’ box. Once applied successfully, you will see the discount and applicable promotional message before proceeding to ‘secure checkout’ or ‘place order and pay’.

All Discount Coupon codes have start/end dates, qualifiers, inclusions and exclusions. You are advised to check that any applicable discounts having been applied prior to committing to any purchase in connection with the Site.

If you are experiencing issues with a Discount Coupon code, please contact our customer service team.

Unfortunately, we cannot add discounts to orders once the order has been placed.

Unfortunately, we do not allow Discount Code Coupons to be replaced with cash or any physical item with monetary value. Discount Code Coupons must be used with its code to get a discount on the purchases on this website.